Package Limit

Logistics Type: DDP Air

Max Weight (KG): ≤50

Dimension: Total Dimension＜

Notes: The maximum side length of the pallet or wooden frame shall not exceed 2M The following are our company’s shipping export packaging requirements, please be informed:

1. Packaging needs to adapt to the characteristics of the goods to prevent losses such as damage, deterioration, and contamination of the goods.

2. The packaging needs to be firm, anti-extrusion, anti-collision, and covered with a woven bag.

3. All log packaging must be fumigated and have a fumigation certificate or seal.

4. The packaging design should be reasonable, the packaging specifications, weight, and volume should be appropriate, and it should be easy for relevant personnel in each link to operate.

5. The outer packaging must be clearly labeled with the customer’s shipping mark and box number.

Our company will not be responsible for any problems that occur during transportation for goods that are not packaged as required, and you will be responsible for the consequences.

Warehouse Contact Info

Cargo Tracking

The logistics status can be checked through our official website or by entering the shipping number through Qifu. In addition, customers can also contact the account manager and customer service to handle abnormal packages.

Official website address:

Enterprise management system: enter the account number to log in to query

Customer service information:

VIP customer service supervisor:

Kira: +86-13503039641 (WhatsApp & WeChat)

VIP customer service specialist:

Rilingta: +86-13503042786 (WhatsApp & WeChat)

The following information is required when checking the status of goods: Shipping logistics order number, transportation number, warehouse entry number, and warehouse receipt.